Privacy Policy

Last updated: 15 September 2026

Tellable (“Tellable”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect through our website, why we collect it, how we use it, how we share it, how long we keep it, and the rights you may have over your personal information.

Tellable is based in India, and our website may be accessed by people from other countries. We aim to handle personal information responsibly and transparently and, where applicable, to respect the privacy rights provided by the laws that apply to you.

1. About Tellable

Tellable is a communication and storytelling company that works with startups, enterprises, educational institutions, governments, scientific organisations and artists.

2. Information We Collect

We collect information that is reasonably necessary for the purposes described in this Privacy Policy.

A. Contact and enquiry form

When you submit an enquiry through our website and ask us to contact you, we may collect:

Name
Email address
Mobile number
Organisation
Type of enquiry

The type of enquiry may include:

Business enquiry
Partnership
Job enquiry

We use this information to understand your enquiry, respond to you and, where appropriate, continue the conversation with you.

B. Newsletter subscription

If you choose to subscribe to the Tellable newsletter, we collect your:

Name

Email address

Our newsletter is delivered through Substack, which processes subscriber information on our behalf as part of providing its newsletter platform and services.

We use your email address to send you the newsletter and related communications you have chosen to receive.

You can unsubscribe from the newsletter at any time using the unsubscribe option provided in the emails.

C. Information collected through Google Analytics

We use Google Analytics to understand how visitors use our website and to help us improve its content, performance and user experience.

Google Analytics may collect information such as:

Browser and device information
Approximate location
Pages visited and interactions with the website
Session and usage information
Cookies and similar identifiers
Technical information associated with your visit

Google Analytics uses cookies and similar technologies to distinguish users and understand website usage. We do not intentionally send information such as your name, email address or mobile number to Google Analytics.

Google's handling of information collected through Analytics is governed by Google's own privacy practices and terms.

3. How We Use Your Information

We may use personal information we collect to:

Respond to enquiries and requests.
Contact you regarding a business enquiry, partnership or job enquiry.
Understand the nature of your enquiry so that we can respond appropriately.
Communicate with you about services or opportunities you have specifically asked us about.
Send newsletters where you have subscribed to receive them.
Understand how visitors use our website and improve its content and performance.
Maintain and improve our website.
Protect the security and integrity of our website and systems.
Comply with applicable legal and regulatory obligations.
Establish, exercise or defend legal claims where necessary.

We will not use your personal information for a new purpose that is incompatible with the purpose for which it was collected without providing appropriate information or obtaining consent where required by applicable law.

4. Our Legal Basis for Using Personal Information

Depending on where you are located and which privacy laws apply to you, we may process your personal information on one or more of the following grounds:

Consent: where you have voluntarily provided your information or subscribed to our newsletter and consent is required.
Legitimate interests: where processing is reasonably necessary for our legitimate business interests, such as responding to enquiries, managing business relationships, maintaining website security or improving our services, provided those interests are not overridden by your privacy rights.
Contractual or pre-contractual necessity: where processing is necessary to take steps at your request before entering into a contract or to perform a contract.
Legal obligation: where we are required to process information to comply with applicable law.
Other lawful grounds: where permitted by the law applicable to you.

Where we rely on consent, you may withdraw that consent at any time. Withdrawal of consent does not affect processing that took place before the withdrawal.

5. How We Share Your Information

We do not sell or rent your personal information.

We may share personal information with trusted third parties where reasonably necessary to operate our website, respond to enquiries or provide our services. These may include:

Website hosting and website management providers.
Form and communication service providers.
Substack, for newsletter delivery and related newsletter services.
Google, through Google Analytics, for website analytics and measurement.
IT, security, analytics or technical service providers.
Professional advisers, where necessary.
Government authorities, regulators or law enforcement bodies where required by law.
Other parties where disclosure is necessary to protect our rights, users, property or security, or where permitted by applicable law.

Where third parties process personal information on our behalf, we seek to use appropriate contractual and organisational safeguards and require them to handle information only for authorised purposes.

6. International Data Transfers

Because we use online technology and third-party service providers, your personal information may sometimes be processed or stored in a country other than India or the country in which you live.

For example, our use of Google Analytics and Substack may involve the processing of information outside India.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place as required by applicable privacy laws.

For individuals protected by the GDPR or UK GDPR, where applicable, we will use an appropriate lawful mechanism for international transfers where required.

7. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer period is required or permitted by law.

For example:

Business, partnership and general enquiries: We may retain your information for as long as reasonably necessary to respond to and manage the enquiry and any resulting business relationship, and for a reasonable period afterwards where necessary for record-keeping or legal purposes.
Job enquiries: We may retain information for as long as reasonably necessary to assess the application or enquiry and for related recruitment and legal purposes.
Newsletter subscriptions: We retain your email address while you remain subscribed, subject to the operation and retention practices of our newsletter provider. You can unsubscribe at any time.
Google Analytics information: Analytics data is retained according to the retention settings configured for our Google Analytics property.

When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.

8. Your Privacy Rights

Depending on your location and the laws that apply to you, you may have rights relating to your personal information.

These may include the right to:

Ask what personal information we hold about you.
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information where applicable.
Request restriction of certain processing.
Object to certain processing, including processing based on legitimate interests.
Request portability of your personal information where applicable.
Withdraw consent where processing is based on consent.
Opt out of receiving marketing communications.
Raise a complaint about how we handle your personal information.

Under India's applicable data protection framework, individuals may have rights concerning access, correction, erasure, consent withdrawal and grievance redressal, subject to applicable law.

If you are located in the European Economic Area or United Kingdom and the GDPR or UK GDPR applies to you, you may have additional rights under those laws.

9. How to Exercise Your Rights

If you would like to exercise a privacy right or ask us a question about how we handle your information, you can email us at privacy@tellable.co.

We may ask for additional information where reasonably necessary to verify your identity and protect your personal information.

We will respond to valid requests within the timeframe required by applicable law.

10. Newsletter Communications

If you subscribe to our newsletter, your email address is processed through Substack for the purpose of delivering the newsletter.

You can unsubscribe at any time using the unsubscribe link included in our emails.

Unsubscribing from the newsletter will stop future newsletter communications, although information that we are required or permitted to retain for other legitimate purposes may not be immediately deleted.

Substack may also process information relating to your interaction with newsletter emails and its platform in accordance with its own privacy practices.

11. Cookies and Similar Technologies

Our website uses cookies and similar technologies, including technologies associated with Google Analytics.

Some cookies may be necessary for the website to function properly. Google Analytics may use cookies and similar identifiers to understand how visitors interact with our website.

Where applicable law requires consent for non-essential cookies or similar technologies, we will request that consent before using them.

You can also manage cookies through your browser settings and, where provided, our website's cookie controls.

Please note that disabling certain cookies may affect how some parts of the website function.

12. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.

13. Children's Privacy

Our website and services are not intended to knowingly collect personal information from children where such collection is restricted by applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us through our website so that we can review and take appropriate action.

14. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties.

This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of any external websites or services you use.

Our newsletter is provided through Substack, and website analytics are provided through Google Analytics. Their handling of information is also subject to their respective privacy policies and terms.

15. Automated Decision-Making and Profiling

We do not currently use the personal information collected through our contact or newsletter forms to make decisions about individuals based solely on automated processing that produces legal or similarly significant effects.

If this changes, we will update this Privacy Policy and provide any information required by applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, data practices or applicable legal requirements.

When we make changes, we will update the “Last updated” date at the top of this page.

Where required by applicable law, we will provide additional notice of material changes.

17. Contact Us

If you have questions about this Privacy Policy, how we use your personal information, or wish to exercise a privacy right, you can contact us at privacy@tellable.co.

We will make reasonable efforts to respond to privacy-related requests within the timeframe required by applicable law.

If you are located in a jurisdiction that provides you with a right to lodge a complaint with a data protection authority, you may also contact the relevant supervisory authority in your jurisdiction.